The Ombudsman says this report looks at complaints they investigate about councils’ adoption services, with findings to help make councils make genuine improvements. It is the first in a duo of reports looking at key areas of children’s care services.

Although this report is based on a low number of complaints, we do know that not everyone’s experience of adoption is always positive. As set out in our three-year strategy, adoption needs to change and is changing, and working with Regional Adoption Agencies we have a clear vision to modernise adoption to better meet the needs of children and their families.

You can view the report here Focus report - Adoption 2024.